FAQ
WHAT IS YOUR RETURN POLICY?
At ReefSource, we want you to be completely satisfied with your purchase. If you need to return an item, simply contact our support team within 30 days of receiving your order. Items must be unused and in their original packaging for a full refund. We also offer exchanges for damaged or defective products.
HOW LONG WILL IT TAKE TO GET MY ORDER?
Orders typically ship within 1-3 business days. Once your order is shipped, you will receive a tracking number. Delivery times vary based on your location, but most orders arrive within 5-7 business days. If you have any questions about your order status, feel free to reach out!
DO YOU SHIP INTERNATIONALLY?
No, we do not ship internationally. Only within the continental United States.
WHAT ARE THE PAYMENT OPTIONS?
We accept a variety of payment methods for your convenience, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely to ensure your information is protected.
HOW DO YOU SAVE MY DATA?
At ReefSource, we respect your privacy and take data protection seriously. We collect only the necessary information to process your orders and provide you with the best customer service. Your data is stored securely and is never shared with third parties without your consent.